Did you ever have someone's name on the tip of you...

第1题

Faces, like fingerprints（指纹) , are unique. Did you ever wonder how it is possible for us

Faces, like fingerprints(指纹) , are unique. Did you ever wonder how it is possible for us to recognize people？ Even a skilled writer probably could not describe all the features that make one face different from another. Yet a very young child—or even an animal, such as a pigeon—can learn to recognize faces. We all take this ability for granted.

We also tell people apart by how they behave. When we talk about someone's personality, we mean the ways in which he or she acts, speaks, thinks and feels that make that individual different from others.

Like the human face, human personality is very complex. But describing someone's personality in words is somewhat easier than describing his face. If you were asked to describe what a "nice face" looked like, you probably would have a difficult time doing so. But if you were asked to describe a" nice person" , you might begin to think about someone who was kind, considerate (考虑周到的) , friendly, warm, and so forth.

There are many words to describe how a person thinks, feels and acts. Gordon an Ports, an American psychologist, found nearly 18, 000 English words characterizing differences in people's behavior. And many of us use this information as a basis for describing, or typing his personality. Bookworms, conservatives, military types—people are described with such terms.

People have always tried to" type" each other. Actors in early Greek drama wore masks to show the audience whether they played the villain's (坏人) or the hero 's role. In fact, the words "person" and" personality" come from the Latin persona, meaning " mask " . Today, most television and movie actors do not wear masks. But we can easily tell the "good guys" from the "bad guys" because the two types differ in appearance as well as in actions.

The main idea of this passage is ______.

A．how to distinguish people's faces

B．how to describe people's personality

C．how to distinguish people both inward (内向的) and outward (外向的)

D．how to differ good persons from bad persons

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第2题

Why do people shrink？ Did you ever see the movie Honey，I shrunk the kids？ It’s about a

Why do people shrink？

Did you ever see the movie Honey，I shrunk the kids？ It’s about a wacky dad（who’s also a scientist）wh0 accidentally shrinks his kids with his homemade miniaturizing invention．0ops! ____（1）．

For older people，shrinking isn’t that dramatic or sudden at all． It takes place over years and may add up to only one inch or so off of their adult height（maybe a 1ittle more，maybe less）， and this kind of shrinking can’t be magically reversed，although there are things that can be done to stop it or slow it down．_____（2）．

There are a flew reasons．As people get older，they generally lose some muscle and flat from their bodies as part of the natural aging process．Gravity （the force that keeps your feet on the ground） take hold，and the bones in the spine，called vertebrae，may break down or degenerate，and start to collapse into one another_____ （3）．But perhaps the most common reason why some older people shrink is because

of osteoporosis．

0steoporosis occurs when too much spongy bone tissue（which is found inside of most bones）is broken down and not enough new bone material is made．______（4）． Bones become smaller and weaker and can easily break if someone with osteoporosis is injured． Older people—especially women，who generally have smaller and lighter bones to begin with--are more likely to develop osteoporosis．As years go by，a person with osteoporosis shrinks a little bit．

Did you know that every day you do a shrinking act？ You aren’t as tall at the end of the day as you are at the beginning．That’s because as the day goes on，water in the disks of the spine gets compressed（squeezed）due to gravity，making you just a tiny bit shorter．Don’t worry，though．_____（5）

A．They end up pressing closer together，which makes a person lose a little height and become shorter．

B．0rice you get a good night’s rest，your body recovers，and the next morning，you’re standing tall again． C．0ver time．bone is said to be lost because it’s not being replaced．

D．Luckily，there are things that people cab do to prevent shrinking．

E．The kids spend the rest of the movie as tiny people who are barely Visible while trying to get back to their normal size．

F．But why does shrinking happen at all ？

第 21 题请选择（1）处的最佳答案．

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第3题

A. Very good, thank you. B. Not at all. C. Please take it easy. D. Are you all right？

A. Very good, thank you.

B. Not at all.

C. Please take it easy.

D. Are you all right？

E. Excuse me.

F. Thank you!

G. Don't take it so much to heart.

H. Coffee, please.

56. Tony: Nice to meet you. Did you have a nice trip？

Tom:______

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第4题

听力原文：A house is the most expensive thing most people will ever buy. Very few people ha

听力原文： A house is the most expensive thing most people will ever buy. Very few people have enough money of their own to buy a home, so they have to borrow money from a bank. Borrowing money from a bank to buy a house is called taking a mortgage. The hank usually lends money or gives a mortgage for 25 years. This means that the person who borrows has 25 years to pay back the money. The bank lends this money with interest, and the borrower makes equal monthly payments to the hank until he has paid the mortgage. Houses are so expensive that many people nowadays have to borrow as much as $50,000. In other words, they will have a $50,000 mortgage.

How can you get a mortgage？ When you find a house you like, you go to a bank, sometimes it is necessary to go to a few banks, before applying for a mortgage at once. The bank will investigate your financial history and decide if they think you axe a good risk. They will want to know what kind of job you have. In addition, the banks will require a down payment. Depending on which state you live in, the bank may require as much as 30% of the price of the house as a down payment. The bank will then lend you the rest of the money to buy the house. Many people are never able to buy a house because they cannot save enough money for the down payment.

(30)

A．It means to rent a house for 25 years.

B．It means to buy an old house at a low price.

C．It means to borrow money from a bank to buy a house.

D．It means to borrow money from a friend to buy a house.

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第5题

Most English people have three names: a first name, a middle name and the family name. The

ir family name comes last. For example, my full name is Jim Allan Green. Green is my family name. My parents gave me both of my other names.

People don't use their middle names very much. So" John Henry Brown" is usually called "John Brown". People never use Mr.; Mrs. or Miss before their first names. So you can say John Brown, or Mr. Brown; but you should never say Mr. John. They use Mr. , Mrs. or Miss with the family name but never with the first name.

Sometimes people ask me about my name. "When were you born, why did your parents call you Jim？" they ask. "Why did they choose that name？ The answer is they didn't call me Jim. They called me James. James was the name of my grandfather'. In England, people usually call me Jim for short. That's because it is shorter and easier than James.

Most English people have ______ name(s).

A．one

B．two

C．three

D．four

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第6题

Beth: Did you hear that Ron was in the hospital？Mimi: Oh, really？（56 ) with him？Beth: He'

Beth: Did you hear that Ron was in the hospital？

Mimi: Oh, really？(56 ) with him？

Beth: He's got a very high temperature. I guess it may be cholera (霍乱).

Mimi: Cholera! How in the world did(57 ) ？

Beth: Who knows？!

Mimi: (58 ) for a long time？

Beth: For a couple of weeks, apparently. But he only(59 ) on Monday.

Mimi: Why did he wait so long？ He should have seen a doctor earlier.

Beth: Yes, I know. But luckily the doctor says if he stays in the hospital for a few weeks, be should be able to improve.

Mimi: Gee,(60 ) .

A. it come

B. I hope so

C. he get that

D. was sick

E. What’ s the matter

F. What happened

G. Has he been sick

H. went to see the doctor

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第7题

I always have the dream to dance like a beautiful ballerina twirling around and aroun

d and hearing people applaud for me. When I was young, I would twirl around in the fields of wildflowers that grew in my backyard. For hours I would dance as if people were watching me. Reality woke me up when I heard a voice saying, I don’ know why you bother trying to dance. Ballerinas are pretty, slender little girls. Besides, you don’t have the talent to even be a ballerina. I remember how those words paralyzed every feeling in my body. I fell to the ground and wept for hours.

We lived in the country by a nearby lake and I would sometimes go there.

My parents were never home anyway and I did not like to be at home.When they were home, my mother just yelled and criticized because nothing was ever perfect in her life. She dreamed of a different life but ended up living in a country far away from the city where she believed her dreams would have come true.

I enjoyed hanging out by the water. I would sit there and stare at my reflection. There I was, looked nothing like a pretty ballerina dancer.

As I grew older, I began to realize that the reason my dream was even born in the first place, was because it was something that was inside of me. The dream I had was never nurtured and cared for, so it slowly died. It's not that

I wanted it to die, but I allowed it to die the day I started listening to the words, You can’t do it.When I finally woke up from many years of dreaming,I realized that you can’t settle for dancing in the wildflowers, you have to move on to the platform. I still go to the lake sometimes and sit there. Looking at my reflection is different now too. When I was young, I looked at how others saw me. Now that I am older and wiser, I look at how God sees me.

(1)The article intends to ___________.

A、show that dancing is suitable for the girl

B、show how the girl failed in achieving her dream

C、tell us we should not be disturbed by others

D、tell us we should care and fulfill our dream

(2)The tone of the article is ___________.

A、encouraging

B、sad

C、hopeful

D、disappointing

(3)The voice mentioned indicates the girl is __________.

A、physically unattractive

B、unfortunate

C、poor

D、smart

(4)Why did the mother yell and criticize？

A、Because she was not perfect.

B、Because she didn't reach her dream.

C、Because she lived in the countryside.

D、Because she believed her dream had come true.

(5)Which of the following statements is NOT true？

A、The dream is a reflection of our inner desire.

B、The writer is satisfied with dancing in the wildflowers.

C、The writer never cared for her dream.

D、The writer dreamed to be a ballerina.

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第8题

根据以下内容回答下列各题, The Mother Goose Stories, so well known to children all over the

word, are commonly said to have been written by a little old woman for her grandchildren. According to some people, she lived in Boston, and her real name was Elizabeth Vergoose. Her son-in-law, a printer named Thomas Fleet, was supposed to have published the famous stories and poems for small children in 1719. However, no copy of this book has ever been found, and most scholars doubt the truth of this story—and doubt, moreover, that Mother Goose was ever a real person. They point out that the name is a direct translation of the French “Mere I Oye.” In 1697 the Frenchman Charles Perrault published the first book in which this name was used． The collection contains eight tales, including “Sleeping Beauty,” “Cinderella,” and “Puss in Boots.” But Perrault did not originate these stories; they were already quite popular in his day, and he only collected them. What is suppssed to have happened in 1719？

A.Elizabeth Vergoose wrote the first Mother Goose Stories.

B.Thomas Fleet published the Mother Goose Stories.

C.The Mother Goose Stories were translated into French.

D.Charles Perrault published the first Mother Goose Stories.

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第9题

IntroductionThe following is an interview with Mick Kazinski, a senior marketing executive

Introduction

The following is an interview with Mick Kazinski, a senior marketing executive with Bridge Co, a Deeland-based construction company. It concerns their purchase of Custcare, a Customer Relationship Management (CRM) software package written by the Custcare Corporation, a software company based in Solland, a country some 4,000 km away from Deeland. The interview was originally published in the Management Experiences magazine.

Interviewer: Thanks for talking to us today Mick. Can you tell us how Bridge Co came to choose the Custcare software package？

Mick: Well, we didn’t choose it really. Teri Porter had just joined the company as sales and marketing director. She had recently implemented the Custcare package at her previous company and she was very enthusiastic about it. When she found out that we did not have a CRM package at Bridge Co, she suggested that we should also buy the Custcare package as she felt that our requirements were very similar to those of her previous company. We told her that any purchase would have to go through our capex (capital expenditure) system as the package cost over $20,000. Here at Bridge Co, all capex applications have to be accompanied by a formal business case and an Invitation to Tender (ITT) has to be sent out to at least three potential suppliers. However, Teri is a very clever lady. She managed to do a deal with Custcare and they agreed to supply the package at a cost of $19,995, just under the capex threshold. Teri had to cut a few things out. For example, we declined the training courses (Teri said the package was an easy one to use and she would show us how to use it) and also we opted for the lowest level of support, something we later came to regret. Overall, we were happy. We knew that Custcare was a popular and successful CRM package.

Interviewer: So, did you have a demonstration of the software before you bought it？

Mick: Oh yes, and everyone was very impressed. It seemed to do all the things we would ever want it to do and, in fact, it gave us some ideas about possibilities that we would never have thought of. Also, by then, it was clear that our internal IT department could not provide us with a bespoke solution. Teri had spoken to them informally and she was told that they could not even look at our requirements for 18 months. In contrast, we could be up and running with the Custcare package within three months. Also, IT quoted an internal transfer cost of $18,000 for just defining our requirements. This was almost as much as we were paying for the whole software solution!

Interviewer: When did things begin to go wrong？

Mick: Well, the implementation was not straightforward. We needed to migrate some data from our current established systems and we had no-one who could do it. We tried to recruit some local technical experts, but Custcare pointed out that we had signed their standard contract which only permitted Custcare consultants to work on such tasks. We had not realised this, as nobody had read the contract carefully. In the end, we had to give in and it cost us $10,000 in fees to migrate the data from some of our internal systems to the new package. Teri managed to get the money out of the operational budget, but we weren’t happy.

We then tried to share data between the Custcare software and our existing order processing system. We thought this would be easy, but apparently the file formats are incompatible. Thus we have to enter customer information into two systems and we are unable to exploit the customer order analysis facility of the Custcare CRM.

Finally, although we were happy with the functionality and reliability of the Custcare software, it works very slowly. This is really very disappointing. Some reports and queries have to be aborted because the software appears to have hung. The software worked very quickly in the demonstration, but it is painfully slow now that it is installed on our IT platform.

Interviewer: What is the current situation？

Mick: Well, we are all a bit deflated and disappointed in the package. The software seems reasonable enough, but its poor performance and our inability to interface it to the order processing system have reduced users’ confidence in the system. Because users have not been adequately trained, we have had to phone Custcare’s support desk more than we should. However, as I said before, we took the cheapest option. This is for a help line to be available from 8.00 hrs to 17.00 hrs Solland time. As you know, Solland is in a completely different time zone and so we have had to stay behind at work and contact them in the late evening. Again, nobody had closely read the terms of the contract. We have taken legal advice, but we have also found that, for dispute resolution, the contract uses the commercial contract laws of Solland. Nobody in Bridge Co knows what these are! Our solicitor said that we should have asked for this specification to be changed when the contract was drawn up. I just wish we had chosen a product produced by a company here in Deeland. It would have made it much easier to resolve issues and disputes.

Interviewer: What does Teri think？

Mick: Not a lot! She has left us to rejoin her old company in a more senior position. The board did ask her to justify her purchase of the Custcare CRM package, but I don’t think she ever did. I am not sure that she could!

Required:

(a) Suggest a process for evaluating, selecting and implementing a software package solution and explain how this process would have prevented the problems experienced at Bridge Co in the Custcare CRM application. (15 marks)

(b) The CEO of Bridge Co now questions whether buying a software package was the wrong approach to meeting the CRM requirements at Bridge Co. He wonders whether they should have commissioned a bespoke software system instead.

Explain, with reference to the CRM project at Bridge Co, the advantages of adopting a software package approach to fulfilling business system requirements compared with a bespoke software solution. (10 marks)

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第10题

You've probably had the experience of having someone fall in love with you when you didn't

feel the same way. In such a case it's hard to know what to do. You don't want to be so obvious in your efforts that you make an enemy of him.

A friend of mine had this problem and handled it in the most tactful (得体的) way I've ever seen. Instead of telling her admirer directly, she devoted herself to introducing him to every girl she knew. Whenever she had a date with him, she arranged to drop in at the home of one of her girl friends. At last he clicked (一见如故) with one of these girls, and then everyone was happy. My friend was rid of a problem and she still had the young man as a friend, which was just what she wanted him to be.

Of course this solution may not work for you. You may have your own way of dealing with the problem. But whatever you decide to do, keep one thing in mind—the boy in question has feelings every bit as sensitive as your own. So try to find a way of discouraging him without hurting him.

The best title for this passage would be______.

A．How to Make a Friend

B．Problems of Dating

C．Good Advice for Girls

D．How to Free Yourself from an Admirer

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Did you ever have someone's name on the tip of your tongue and yet you were unable to reca