Customer:,are you the manager here?Manager:Yes,I am.What can I do for you?A.I beg your par
Customer:,are you the manager here?
Manager:Yes,I am.What can I do for you?
A.I beg your pardon
B.Pardon me
C.Excuse me
D.Forgive me
Customer:,are you the manager here?
Manager:Yes,I am.What can I do for you?
A.I beg your pardon
B.Pardon me
C.Excuse me
D.Forgive me
第1题
Receptionist:Hello,Spring Hotel.May I help you?Customer:__________?
A.
第2题
第3题
Waitress:How do you want your potatoes?Mashed,fried or baked?Customer:__________.
A.Yes,please
B.No,thank you
C.Neither,thank you
D.Baked potato,please
第4题
Customer:Can I have a look at the blue jaeket over there?
Salesman:Here you are.
Customer:Oh,it‘S too big.May I have a size smaller?
Salesman:__________.‘
A.Bv all means
B.By no means
C.Bv any means
D.By some means or other
第5题
Cleck:Hello.__________?Customer:I‘d like to cash this check,please.
A.How are you
B.What do you want
C.What are you doing
D.What can I do for you
第6题
Clerk:All fight,Sir.It‘s your turn.Sorry to have kept you waiting. Customer:__________.
A.It’S so nice of you
B.That’s OK
C.N0,thanks
D.Certainly
第7题
Cashier: That's $ 55.45 all together. ________
Customer: I'm sorry, but am I short-changed? I gave you $ 70.
A.These coins are for you, thank you.
B.Here's your change, thanks.
C.Can you pay the bill, now?
D.This is the money back to you, thanks.
第8题
Receptionist:__________?
Customer:Yes,the name is Mr.Orwell.
Receptionist:Let me see.Oh,here.A party of four.Please come this way.
A.Can i help you
B.Take a seat,please
C.Do you have reservations
D.What can I do for you
第9题
Customer:This shirt seems a size too small for me.
Salesman:I‘m really sorry,__________.
A.it’s not the right size for you
B.the color doesn’t suit you
C.It looks nice on you
D.we don’t have XL fight now.
第10题
Waiter:Would you like to try Chinese food?
Customer:Yes,__________.
Waiter:Have you ever tried roast duck?
Customer:Yes,I have.
A.I like
B.I hope
C.I"d love to
D.I like