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[主观题]

2 Chen Products produces four manufactured products: Products 1, 2, 3 and 4. The company’s

risk committee recently

met to discuss how the company might respond to a number of problems that have arisen with Product 2. After a

number of incidents in which Product 2 had failed whilst being used by customers, Chen Products had been presented

with compensation claims from customers injured and inconvenienced by the product failure. It was decided that the

risk committee should meet to discuss the options.

When the discussion of Product 2 began, committee chairman Anne Ricardo reminded her colleagues that, apart from

the compensation claims, Product 2 was a highly profitable product.

Chen’s risk management committee comprised four non-executive directors who each had different backgrounds and

areas of expertise. None of them had direct experience of Chen’s industry or products. It was noted that it was

common for them to disagree among themselves as to how risks should be managed and that in some situations,

each member proposed a quite different strategy to manage a given risk. This was the case when they discussed

which risk management strategy to adopt with regard to Product 2.

Required:

(a) Describe the typical roles of a risk management committee. (6 marks)

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发布时间：2021-04-14

更多“2 Chen Products produces four manufactured products: Products 1, 2, 3 and 4. The company’s”相关的问题

第1题

___ a company wants to sell its products internationally, it should do some world 2 2 m

A.But

B.Even

C.That

D.If

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第2题

Chen：Your manager looks very__________.Simon：Yeah．He always wears a dark suit with a tie

Chen：Your manager looks very__________.

Simon：Yeah．He always wears a dark suit with a tie．

Chen：Is he very strict with you？

Simon：Yeah．He seldom smiles．

A.kind

B.mild

C.serious

D.talktive

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第3题

（ii) Evaluate the relative advantages and disadvantages of Chen’s risk management committe

(ii) Evaluate the relative advantages and disadvantages of Chen’s risk management committee being

non-executive rather than executive in nature. (7 marks)

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第4题

The following statements have been made in relation to activity-based costing:（1) A cost d

The following statements have been made in relation to activity-based costing:

(1) A cost driver is a factor which causes a change in the cost of an activity

(2) Traditional absorption costing tends to under-estimate overhead costs for high volume products

Which of the above statements is/are true？

A.1 only

B.2 only

C.Neither 1 nor 2

D.Both 1 and 2

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第5题

57Which of the following types of specifications gives measurable capabilities of the prod

57 Which of the following types of specifications gives measurable capabilities of the product:

A. functional specifications

B. performance specifications

C. conformance specifications

D. technical specifications

E. process capability specification

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第6题

A linear programming model has been formulated for two products, X and Y. The objective fu

nction is depicted by the formula C = 5X + 6Y, where C = contribution, X = the number of product X to be produced and Y = the number of product Y to be produced. Each unit of X uses 2 kg of material Z and each unit of Y uses 3 kg of material Z. The standard cost of material Z is $2 per kg. The shadow price for material Z has been worked out and found to be $2·80 per kg. If an extra 20 kg of material Z becomes available at $2 per kg, what will the maximum increase in contribution be？

A.Increase of $96

B.Increase of $56

C.Increase of $16

D.No change

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第7题

5 The directors of Blaina Packaging Co （BPC), a well-established manufacturer of cardboard

5 The directors of Blaina Packaging Co (BPC), a well-established manufacturer of cardboard boxes, are currently

considering whether to enter the cardboard tube market. Cardboard tubes are purchased by customers whose

products are wound around tubes of various sizes ranging from large tubes on which carpets are wound, to small

tubes around which films and paper products are wound. The cardboard tubes are usually purchased in very large

quantities by customers. On average, the cardboard tubes comprise between 1% and 2% of the total cost of the

customers’ finished product.

The directors have gathered the following information:

(1) The cardboard tubes are manufactured on machines which vary in size and speed. The lowest cost machine is

priced at $30,000 and requires only one operative for its operation. A one-day training course is required in order

that an unskilled person can then operate such a machine in an efficient and effective manner.

(2) The cardboard tubes are made from specially formulated paper which, at times during recent years, has been in

short supply.

(3) At present, four major manufacturers of cardboard tubes have an aggregate market share of 80%. The current

market leader has a 26% market share. The market shares of the other three major manufacturers, one of which

is JOL Co, are equal in size. The product ranges offered by the four major manufacturers are similar in terms of

size and quality. The market has grown by 2% per annum during recent years.

(4) A recent report on the activities of a foreign-based multinational company revealed that consideration was being

given to expanding operations in their packaging division overseas. The division possesses large-scale automated

machinery for the manufacture of cardboard tubes of any size.

(5) Another company, Plastic Tubes Co (PTC) produces a narrow, but increasing, range of plastic tubes which are

capable of housing small products such as film and paper-based products. At present, these tubes are on average

30% more expensive than the equivalent sized cardboard tubes sold in the marketplace.

Required:

(a) Using Porter’s five forces model, assess the attractiveness of the option to enter the market for cardboard

tubes as a performance improvement strategy for BPC. (10 marks)

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第8题

The key to most businesses' success is customer satisfaction. There are two rules

for customer satisfaction. Rule 1 is that the customer is always right. Rule 2 is if the customer is ever wrong, reread Rule 1.

The best way to satisfy your customer is to provide quality products, friendly service, accurate information and keep adding value as much as possible to your products and services. Giving your customers what they need and more than they expect will lead customers to return to you.

In order to improve your service, you need to make market surveys so as to know what your customers are thinking and demanding. Then you can take actions to satisfy your customers. In this way you will stay competitive in these changing times.

1.What is the key to business success？

A.Investment

B.Good advertising

C.Customer satisfaction

2.What type of information needs to be provided？

A.Accurate information

B.Interesting information

C.Simple information

3.How to make customers return to you？

A.Making market surveys

B.Taking actions to sell more

C.Providing quality products and service

4.Why do we make market surveys？

A.To lead customers to return to us

B.To know what customers are demanding

C.To keep customers happy and satisfied

5.What happens when you keep your clients happy？

A.Your clients go to competition

B.Your business grows and improves

C.Your business stays at the same level

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第9题

2 The Rubber Group （TRG) manufactures and sells a number of rubber-based products. Its str

2 The Rubber Group (TRG) manufactures and sells a number of rubber-based products. Its strategic focus is channelled

through profit centres which sell products transferred from production divisions that are operated as cost centres. The

profit centres are the primary value-adding part of the business, where commercial profit centre managers are

responsible for the generation of a contribution margin sufficient to earn the target return of TRG. The target return is

calculated after allowing for the sum of the agreed budgeted cost of production at production divisions, plus the cost

of marketing, selling and distribution costs and central services costs.

The Bettamould Division is part of TRG and manufactures moulded products that it transfers to profit centres at an

agreed cost per tonne. The agreed cost per tonne is set following discussion between management of the Bettamould

Division and senior management of TRG.

The following information relates to the agreed budget for the Bettamould Division for the year ending 30 June 2009:

(1) The budgeted output of moulded products to be transferred to profit centres is 100,000 tonnes. The budgeted

transfer cost has been agreed on a two-part basis as follows:

(i) A standard variable cost of $200 per tonne of moulded products;

(ii) A lump sum annual charge of $50,000,000 in respect of fixed costs, which is charged to profit centres, at

$500 per tonne of moulded products.

(2) Budgeted standard variable costs (as quoted in 1 above) have been set after incorporating each of the following:

(i) A provision in respect of processing losses amounting to 15% of material inputs. Materials are sourced on

a JIT basis from chosen suppliers who have been used for some years. It is felt that the 15% level of losses

is necessary because the ageing of the machinery will lead to a reduction in the efficiency of output levels.

(ii) A provision in respect of machine idle time amounting to 5%. This is incorporated into variable machine

costs. The idle time allowance is held at the 5% level partly through elements of ‘real-time’ maintenance

undertaken by the machine operating teams as part of their job specification.

(3) Quality checks are carried out on a daily basis on 25% of throughput tonnes of moulded products.

(4) All employees and management have contracts based on fixed annual salary agreements. In addition, a bonus

of 5% of salary is payable as long as the budgeted output of 100,000 tonnes has been achieved;

(5) Additional information relating to the points in (2) above (but NOT included in the budget for the year ending

30 June 2009) is as follows:

(i) There is evidence that materials of an equivalent specification could be sourced for 40% of the annual

requirement at the Bettamould Division, from another division within TRG which has spare capacity.

(ii) There is evidence that a move to machine maintenance being outsourced from a specialist company could

help reduce machine idle time and hence allow the possibility of annual output in excess of 100,000 tonnes

of moulded products.

(iii) It is thought that the current level of quality checks (25% of throughput on a daily basis) is vital, although

current evidence shows that some competitor companies are able to achieve consistent acceptable quality

with a quality check level of only 10% of throughput on a daily basis.

The directors of TRG have decided to investigate claims relating to the use of budgeting within organisations which

have featured in recent literature. A summary of relevant points from the literature is contained in the following

statement:

‘The use of budgets as part of a ‘performance contract’ between an organisation and its managers may be seen as a

practice that causes management action which might lead to the following problems:

(a) Meeting only the lowest targets

(b) Using more resources than necessary

(c) Making the bonus – whatever it takes

(d) Competing against other divisions, business units and departments

(e) Ensuring that what is in the budget is spent

(f) Providing inaccurate forecasts

(g) Meeting the target, but not beating it

(h) Avoiding risks.’

Required:

(a) Explain the nature of any SIX of the eight problems listed above relating to the use of budgeting;

(12 marks)

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第10题

A.of B.as C.on D.up E.betweenFears of high cholesterol were frequently voiced ____1 unti

A.of B.as C.on D.up E.between

Fears of high cholesterol were frequently voiced ____1 until the mid-1990s.However,more recent research has shown that the distinction ___2 high-and low-densitylipoprotein("good"and"bad"cholesterol,respectively)must be addressed when speaking ____3 the potential ill effects of cholesterol.Different types of dietary fat have different effects ___4 blood levels of cholesterol.For example,polyunsaturated fats tend to decrease both types of cholesterol;monounsaturated fats tend to lower LDL and raise HDL;saturated fats tend to either raise HDL,or raise both HDL and LDL;and trans fat tend to raise LDL and lower HDL.Dietary cholesterol itself is only found in animal products such ____5 meat,eggs,and dairy,but studies have shown that even large amounts of dietary cholesterol only have negligible effects on blood cholesterol.

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